FAQ´s
Are the tours suitable for beginners?
Yes! Our tours cater to all skill levels, from beginners to experienced riders. Our professional instructors will provide you with all necessary instructions and support to ensure you have a safe and enjoyable experience.
How many people can join a tour?
Our tours are designed for small groups to provide a more personalized experience:
- Group Jet Ski Tours: Up to 4 Jetskis each Group.
- Private Flyboard Tours: Up to 8 participants.
What is the cancellation policy?
We require a cancellation 1 Day before tour start until 12 PM. Cancellations made within this period may incur 3% fee. For more details, please contact us directly.
What if the weather is bad?
If weather conditions are unsafe, we will contact you to reschedule or offer a full refund. Safety is our top priority, and we will ensure that you have the best possible experience under safe conditions.
Is transportation provided?
Yes, we offer pick-up and drop-off services for select Areas in Phuket. Please check the specific tour details for information on transportation availability. For Private Tours there is Taxi Round Trip from everywhere in Phuket.
Can I bring my own camera or GoPro?
Absolutely! We encourage you to bring your camera or GoPro to capture the excitement. Just make sure it is securely attached or waterproof to prevent any damage.
What should I do if I have a medical condition?
Please inform us of any medical conditions or concerns before booking your tour. We want to ensure that our tours are safe and enjoyable for everyone. If you have any specific health issues, consult with your doctor before participating. We don’t accept Pregnant Woman and Adults older than 75 Years
How do I book a tour?
You can easily book a Jetski tour through our customer service team directly. Message us on Whatsapp, we will send you all details about the Tour again.
The booking process can be by Paypal, Credit Card, IBAN Bank Account, Wise Payment, Thai Bank Account
What if I have special dietary needs or allergies?
Please let us know about any special dietary needs or allergies at the time of booking. We will do our best to accommodate your needs, although we recommend bringing any specific items you may require.
Are there any age restrictions?
For jet ski tours, participants typically need to be as Passenger at least 5 years old and accompanied by an adult if underage. As driver the age should be 14 years. For flyboarding, participants should be at least 7 years old. Please check individual tour details for age requirements.
How can I contact you for more information?
You can contact us via:
- Phone: +66 98-305-7355
- Email: [Your Email Address]
- Contact Form: Available on our website’s contact page.
Welcome to Our FAQ Page!
Here, you’ll find answers to the most common questions about our jet ski and flyboard tours. Whether you’re curious about what’s included, need details on safety protocols, or have questions about booking, our FAQs cover everything you need to know to make your adventure with us smooth and enjoyable.Your welcome to contact us on WhatsApp
Still having other questions?
If you have any other questions or need additional information, don’t hesitate to reach out. We’re here to help ensure you have a fantastic experience!
What should I bring for the tour?
- Swimwear
- Towels
- Some Cash
- Sunscreen
- Changing Clothes
- Waterproof Case for Mobilphone
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